tg77vip Privacy Policy

1. Introduction

tg77vip ("tg77vip," "we," "us," or "our") is committed to protecting the privacy and personal data of all users ("you" or "Player") who access and use the tg77vip Platform at tg77vip.org. This Privacy Policy describes how we collect, use, store, share, and protect your personal information in connection with your use of our online casino and sports betting services.

This Privacy Policy is governed by and construed in accordance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines ("DPA"), and its Implementing Rules and Regulations. By registering for a tg77vip account or using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

If you do not agree with any part of this Privacy Policy, please discontinue your use of the tg77vip Platform immediately.

2. Data We Collect

tg77vip collects personal data that is necessary to provide you with a safe, fair, and personalised gaming experience. The categories of personal data we collect include:

• Identity Data: Full legal name, date of birth, nationality, and government-issued Philippine ID details (e.g., PhilSys ID, passport, driver's licence, SSS/GSIS ID).
• Contact Data: Email address, mobile number, and residential address in the Philippines (including city, province, and postal code).
• Account Data: Username, encrypted password, account preferences, and communication settings.
• Financial Data: Payment method details (GCash number, PayMaya number, bank account name and number for BPI, BDO, Metrobank), transaction history, deposit and withdrawal records. Full card numbers are never stored by tg77vip.
• Technical Data: IP address, device type, browser type and version, operating system, time zone, and session data collected automatically when you access the Platform.
• Usage Data: Information about how you use the tg77vip Platform, including games played, bets placed, session duration, pages visited, and features accessed.
• Communications Data: Records of your communications with tg77vip customer support, including chat logs, emails, and support ticket history.
• Verification Data: Documents submitted for Know Your Customer (KYC) verification, including copies of government-issued IDs and proof of address.

3. How We Use Your Data

tg77vip uses your personal data for the following purposes:

• Account Management: To create, verify, and manage your tg77vip account, including processing your registration and verifying your identity and age (21+).
• Service Delivery: To provide you with access to our games, sports betting, promotions, and all other features of the tg77vip Platform.
• Payment Processing: To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, InstaPay, Visa, and Mastercard, and to maintain accurate financial records.
• Legal Compliance: To comply with our obligations under Philippine law, including anti-money laundering (AML) regulations, KYC requirements, and gaming regulations.
• Responsible Gaming: To monitor gaming activity and identify patterns that may indicate problem gambling, and to enforce self-exclusion requests and account limits.
• Security and Fraud Prevention: To detect, investigate, and prevent fraudulent transactions, unauthorised account access, and other prohibited activities.
• Customer Support: To respond to your enquiries, resolve disputes, and provide technical assistance.
• Marketing Communications: To send you promotional offers, bonus notifications, and updates about tg77vip — but only where you have provided your consent to receive such communications. You may opt out at any time.
• Platform Improvement: To analyse usage patterns and improve the functionality, performance, and user experience of the tg77vip Platform.

4. Legal Basis for Processing

tg77vip processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual Necessity: Processing is necessary to perform our contract with you — i.e., to provide the tg77vip gaming services you have registered for.
• Legal Obligation: Processing is necessary to comply with applicable Philippine laws, including AML regulations, KYC requirements, and gaming regulations.
• Legitimate Interests: Processing is necessary for our legitimate interests in operating a secure, fair, and commercially viable gaming platform, provided those interests are not overridden by your rights.
• Consent: For marketing communications and non-essential cookies, we rely on your explicit consent, which you may withdraw at any time.

5. Sharing Your Data

tg77vip does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, InstaPay, Visa, and Mastercard, for the purpose of processing your financial transactions.
• Identity Verification Providers: Third-party KYC and AML compliance service providers who assist us in verifying your identity and complying with regulatory requirements.
• Game Providers: Licensed game software providers whose games are available on the tg77vip Platform may receive limited technical data necessary to deliver their games.
• IT and Security Providers: Cloud hosting, cybersecurity, and technical infrastructure providers who support the operation of the tg77vip Platform under strict data processing agreements.
• Regulatory Authorities: Philippine government agencies, law enforcement, and gaming regulators where we are legally required to disclose information.

All third parties with whom tg77vip shares personal data are required to handle that data in accordance with applicable privacy laws and are prohibited from using it for any purpose other than the specific service they provide to tg77vip.

6. Data Retention

tg77vip retains your personal data for as long as your account remains active and for a period thereafter as required by applicable Philippine law. Specifically:

• Account and identity data is retained for a minimum of five (5) years following account closure, in compliance with AML and gaming regulatory requirements.
• Financial transaction records are retained for a minimum of five (5) years from the date of each transaction.
• Customer support communications are retained for three (3) years from the date of the last interaction.
• Marketing consent records are retained until you withdraw your consent and for a reasonable period thereafter as evidence of your prior consent.

When personal data is no longer required for the purposes for which it was collected and no legal retention obligation applies, tg77vip will securely delete or anonymise that data.

7. Cookies and Tracking Technologies

tg77vip uses cookies and similar tracking technologies to enhance your experience on the Platform. Cookies are small text files stored on your device that help us recognise you, remember your preferences, and understand how you use our Platform.

We use the following types of cookies:

• Essential Cookies: Necessary for the Platform to function correctly. These cannot be disabled without affecting core functionality, such as maintaining your login session.
• Performance Cookies: Used to collect anonymous data about how visitors use the Platform, helping us identify areas for improvement.
• Functional Cookies: Used to remember your preferences, such as language settings and display options.
• Marketing Cookies: Used to deliver relevant promotional content. These are only set with your consent.

You can manage or disable cookies through your browser settings at any time. Please note that disabling essential cookies may affect the functionality of the tg77vip Platform.

8. Security

tg77vip implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the tg77vip Platform.
• Encrypted storage of sensitive personal and financial data.
• Access controls limiting employee access to personal data on a strict need-to-know basis.
• Regular security audits and vulnerability assessments.
• Two-factor authentication options for your tg77vip account.

While tg77vip takes all reasonable steps to protect your data, no method of electronic transmission or storage is 100% secure. You are responsible for maintaining the security of your own tg77vip login credentials.

9. Your Rights

Under the Data Privacy Act of 2012 of the Philippines, you have the following rights with respect to your personal data held by tg77vip:

• Right to be Informed: The right to know what personal data tg77vip collects and how it is used.
• Right of Access: The right to request a copy of the personal data tg77vip holds about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used format and to transmit it to another data controller where technically feasible.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data rights have been violated.

To exercise any of these rights, please contact tg77vip at [email protected]. We will respond to all verified requests within thirty (30) days. We may need to verify your identity before processing your request.

10. Children's Privacy

The tg77vip Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. tg77vip does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account.

If you are a parent or guardian and believe that a minor has registered on the tg77vip Platform, please contact us immediately at [email protected].

11. Changes to This Privacy Policy

tg77vip reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you by email or through a notice on the Platform.

Your continued use of the tg77vip Platform following the posting of any revised Privacy Policy constitutes your acceptance of the updated terms. We encourage you to review this page periodically to stay informed about how we protect your data.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way tg77vip handles your personal data, please contact our Data Protection Officer:

• Email: [email protected]
• Support Hours: 24/7, including Philippine public holidays

You also have the right to file a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated. The NPC can be reached through their official government channels.